EverlensHelp & Support
Everlens is a disposable camera for events: a host creates an event and shares a QR code, guests scan it and take photos with no app download, and everyone’s photos are revealed together later. Below are the answers to the most common questions. If you don’t find what you need, just email us.
Contact us
Email hello@wizarddynamics.com and we’ll help. We’re a small team and usually reply within a day. Please include your event name (and a screenshot, if something looks wrong) so we can find it quickly.
How Everlens works
The host creates an event in the app and shares a single QR code or link. Guests open it and start shooting — on iPhone through an instant App Clip, on every other device through the web. No download and no account for guests. Like a real disposable camera, the photos stay hidden until the host reveals them — then the whole event appears at once.
For guests
- Joining: scan the host’s QR code or open their link. Nothing to download, no sign-up — the camera opens straight away.
- Taking photos: shoot as you would with any camera. Each guest has a set number of photos for the event.
- When do the photos appear: not right away. Photos are revealed together when the host “develops the roll”. Until then they’re hidden — that’s by design.
- Saving your photos: once the host reveals the event, open the link again to see the developed gallery and save the shots you like.
- Camera won’t open: allow camera access when your browser asks. If you declined, enable it in your browser or phone settings and reopen the link.
For hosts
- Create an event: pick the occasion, date, and how many photos each guest gets. It takes about a minute.
- Go live: an event must be live before guests can join — tap “Go live”, then share the QR code or link.
- Share the QR: put it on tables, in the invite, or on a screen. Every guest uses the same code.
- Guest limits & packages: the free tier covers small gatherings; larger events use a one-time package with a much higher guest limit. Guests never pay.
- Reveal the photos: when the moment is right, reveal the event — every guest’s shots appear together, and you can download them in full resolution.
Payments & refunds
Creating an event can be free or a one-time purchase, depending on the package you choose. There is no subscription.
If you bought inside the app, the purchase is processed by Apple through In-App Purchase, so refunds are handled by Apple — request one at reportaproblem.apple.com.
If you bought on this website, the seller is Wizard-Dynamics-eGbR, the company behind Everlens, and the payment is processed by Stripe — the charge shows up on your statement as “EVERLENS APP”. We refund a website purchase in full as long as you haven’t set the event live yet — once the camera is live for guests, the purchase is final. To request a refund, email us at hello@wizarddynamics.com.
Either way, we never receive your card or bank details.
Privacy & your data
We collect what the app needs, plus some data to measure whether our ads work. We never use your photos for advertising. You can ask us to access or delete your data at any time by emailing hello@wizarddynamics.com. Full details are in our Privacy Policy.
Reporting a problem or objectionable content
If you see content that doesn’t belong — or anything abusive — email hello@wizarddynamics.com. We review reports and remove objectionable content (and the user who posted it) within 24 hours. Hosts can also remove photos and guests from their own event.